
Covid-19 Response
Our COVID-19 policies have been created in the best interest of our guests and staff and have been defined following the direction of the NL Provincial government. We ask you to please respect and follow protocols to allow for all guests to have a safe and enjoyable stay.
Out East
Adventure Hostel
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Enhanced cleaning – We have enhanced our already strict cleaning practices and will ensure all high touch areas such doorknobs, shared surfaces and keys are disinfected frequently and in accordance with public health guidelines. Staff will also disinfect all common areas twice a day
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We will be providing hand sanitizer at entrances to washrooms, and kitchen areas. We will kindly ask you to utilize our sanitizer before entering any public areas.
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Contactless payment is available and recommended
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Our teams health is monitored daily and our staff have received additional training on hygiene protocols and procedures. We continue to monitor and implement industry and public health best practices.
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Kitchen usage for you or your pod can be reserved at reception
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Face masks are available for purchase at reception or please feel free to bring your own.
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Capacity in our shared rooms have been reduced by half, so there will only be one person in each bottom bunk. Unless you are travelling as a group and are the only occupants in the room, in which case you can use all the beds.
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Privacy options – we have increased the availability of private dorms wherever possible. That means you can choose to book out an entire dorm room for yourself or your party. This is in addition to our existing private rooms with ensuites
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Please note that during COVID-19 we will have a earlier check out time of 10am. This ensures a three hour wait time before our staff enters your room. Unfortunately we will not be providing an early arrival service
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Upon departure please remove the linen from your bed and place in the provided hamper. Please remove all personal belongings from your bathroom and room. Put garbage items in a plastic bag and leave tied outside your door. We would also appreciate it if you could please leave the windows open for extra ventilation upon leaving. Please leave room key on your pillow.
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If you require extra linen, towels or toilet paper during your stay, please contact the front desk. We unfortunately will not be providing in room service during COVID-19
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Please note masks are mandatory in common spaces and halls. Please feel free to bring your own mask or you are more than welcome to purchase one at reception
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Our kitchen is limited to one family/ group or a certain capacity at any given time. Guests can reserve their time via the front desk.
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After using the kitchen please place dirty pots and pans in required sanitary cleaning solution, wash with hot soapy water, wait to air dry and put back on shelf. Please wipe all counters completely with cleaning disinfectant that will be provided in the kitchen and put wash cloth in provided bucket. Staff will be checking kitchen and wiping kitchen surfaces regularly throughout the day and evening
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We are implementing and monitoring social distancing on group gatherings to comply with COVID-19 health guidelines. This means keeping a 2-meter distance from anyone not in your family or pod. No gatherings beyond six persons.
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Masks are mandatory in all common areas and halls
Please note we are not a suitable accommodation for self-isolation so please ensure you have been in the province for the mandatory 14 day quarantine period prior to arrival. We may ask you a few questions about symptoms & travel history. Guests experiencing COVID-19 symptoms will unfortunately not be accommodated.
Out East
B&B and Cabins
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Enhanced cleaning – We have enhanced our already strict cleaning practices and will ensure all high touch areas such doorknobs, shared surfaces and keys are disinfected frequently and in accordance with public health guidelines.
-
We will be providing hand sanitizer at the entrances to the common areas. We will kindly ask you to utilize our sanitizer before entering our property.
-
Contactless payment is available and recommended
-
Our teams health is monitored daily and our staff have received additional training on hygiene protocols and procedures. We continue to monitor and implement industry and public health best practices.
-
Please note masks are mandatory in common spaces and halls. Please feel free to bring your own mask or you are more than welcome to purchase one at reception
-
We have installed two new bathrooms in our rooms to reduce the number of guests using the shared facilities.
Our Cabins are suitable accommodation for self-isolation, provided we have advance notice. We can also provide assistance to deliver supplies during your quarantine. We may ask you a few questions about symptoms & travel history. Guests experiencing COVID-19 symptoms will unfortunately not be accommodated in the main property.
Out East
Adventure Tours
Our Tours are currently on hold pending information from Parks Canada